The parcel object represents an order from your website that need to be shipped. In order to ensure the transport of this parcel we ask some KYC informations.
Once the order is registered a parcel identifier is given to you. Your customer receives at the same time an email indicating the procedure to follow in case of loss of the parcel.
Billing works in parallel with your Secursus account. Each insured parcel is registered and an overall bill is sent to you at the end of the month.
Payment is made at the time of the creation of the invoice by SEPA direct debit. If a payment incident occurs, we will contact you by email and you will have a period of one month to regularize your situation.
Four actions are associated with the parcel object. Each of the following sections describe these different actions: